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Customer reports

Reported via desktop in the Pothole / Failed Reinstatement category by North Northamptonshire Council at 13:37, Wednesday 15 April 2026

Sent to North Northamptonshire Council less than a minute later. ref: 9298083.

The drive approaching the house has tarmac, which belongs to the highway. It has a large pot hole, plus many smaller ones and the condition has deteriorated considerably, it’s all crumbling away and is not fit for purpose. I find our cars are constantly dipping into the large pot hole. We have just had all the tyres changed and a re alignment.

What are our options getting it repaired/replaced? Please provide advice and all options.

Updates

  • If you believe that your concerns are an emergency (such as flooding, dangerous potholes/carriageway defects, highway obstructions, fallen trees), please call 0300 126 3000, Monday to Friday (9.00 to 17.00). Outside these hours, please call 01604 651074.

    Posted by North Northamptonshire Council at 13:37, Wednesday 15 April 2026

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by North Northamptonshire Council at 13:37, Wednesday 15 April 2026

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. We will schedule a repair to be completed within 180 days (26 weeks), however we are currently operating for completion to be within 90 days. Please be assured that you will receive an update once repairs are concluded.

    Posted by North Northamptonshire Council at 15:09, Wednesday 22 April 2026

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by North Northamptonshire Council at 13:18, Wednesday 10 June 2026

  • Investigation: Completed (Defect Found), Defect Repair: To be Rescheduled

    State changed to: Investigating

    Posted by North Northamptonshire Council at 15:07, Monday 15 June 2026

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