Investigating
Drain still bl9cked 59 chapel street
Sent to North Northamptonshire Council less than a minute later. ref: 8451676.
This has flooded private property. Recnent ly reported. It was never fixed and whoevery you contracted tp fix it did not fix it . It was always still blocked.
Updates
-
If you believe that your concerns are an emergency (such as flooding, highway obstructions fallen trees), please call 0300 126 3000, Monday to Friday (9.00 to 17.00). Outside these hours, please call 01604 651074.
-
Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
-
Spoke the the emergency guys that came tonoght. They sucked aeay some water but said there were roots blocking pipes. Water is at road level npw but this has not fixed the problem. Please see their report and send spmeome to cut the roots so it dpesnt happen again.
-
Investigation: Completed (Defect Found) - Thank you for your enquiry. We will schedule a repair to be completed within 180 days (26 weeks), however we are currently operating for completion to be within 90 days. Please be assured that you will receive an update once repairs are concluded.
-
Photos from today and the 5th december....please send someone to unblock the drains.... its been going on too long.. years and no.solution. you know now you need to cut the roots away blocking it from the drain further along.. please point me to the forms needed for compensation for damage to the property.
-
Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
-
Investigation: Completed (Defect Found) - Thank you for your enquiry. We will schedule a repair to be completed within 28 days. Please be assured that you will receive an update once repairs are concluded.
-
Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
-
Investigation: Completed (Defect Found) - Thank you for your enquiry. We can confirm that we have been made aware of this issue and a works order has been raised on a routine safety inspection. These works are due to be completed by 23/05/2026 Please be assured that you will receive an update once repairs are concluded.
-
Still flooding. Have spoken to the guy on phone. Please fix the problem rather than temporarily fixing the symptom.
-
Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
-
Investigation: Completed (Defect Found) - Thank you for your enquiry. We can confirm that we have been made aware of this issue and a works order has been raised on a routine safety inspection. These works are due to be completed by 23/05/2026 Please be assured that you will receive an update once repairs are concluded.
For more information about our services, please visit https://www.northnorthants.gov.uk/ parking-roads-and-transport
You can also keep up to date on highways by following us on Facebook and Twitter @nnchighways -
Your up3date is contrary to the below email... please comment..
Thank you for your enquiry regarding the ongoing flooding issue you are experiencing outside
We would like to confirm that after speaking with our drainage team, a works order is currently in our system to use our CCTV camera to investigate the gullies and if necessary, use our root cutter to remove any blocking roots which might be causing the flooding. This work was scheduled to be completed in May 2026, however after discussing this and raising the points you have made, we have expedited this to be completed in January 2026.
Please be assured that we will update you once these works have been completed and will update you on any findings or actions taken. If any flooding occurs between this time, please don’t hesitate to call our emergency line for support.
0300 126 3000 (9am to 5pm, Monday to Friday) 01604 651074 (out of hours)
Whilst we sympathise with your situation and note you feel that condition of the drain has damaged your shed, the onus is on the homeowner to prove, from an independent survey (obtained by contacting their own home insurance company), that any damage to the property has been caused from an actual issue with the maintenance of the carriageway asset, rather than North Northamptonshire Council having to provide evidence that it is not their responsibility. Should you wish to do this, your insurers/solicitors can provide this evidence to the council via the following email address: highwaysinsurance@northnorthants.gov.uk.
Yours sincerely,
Barclay Quarton | Senior Improvement Officer
North Northamptonshire Council
Sheerness House, 41 Meadow Road, Kettering, Northants NN16 8TL
T: 0300 126 3000 |
-
Thank you for providing an update. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.
-
Still flooded since they came out last night
Only the original reporter may leave updates. If you made the original report please log in to leave an update.