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Blocked drain now worse and flooding preventing access

Reported via desktop in the Blocked/Damaged category anonymously at 12:17, Monday 6 January 2025

Sent to North Northamptonshire Council less than a minute later. ref: 6938144.

Welfare unit can not be accessed as the drain is flooded. Water about shin height - 4-5 metres in diameter. Drain is full of soil and debris.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are an emergency (such as flooding, highway obstructions fallen trees), please call 0300 126 3000, Monday to Friday (9.00 to 17.00). Outside these hours, please call 01604 651074.

    Posted by North Northamptonshire Council at 12:17, Monday 6 January 2025

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by North Northamptonshire Council at 12:17, Monday 6 January 2025

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A Community Steward has assessed the photo/s and we can confirm that the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 13 days.

    Posted by North Northamptonshire Council at 12:34, Wednesday 8 January 2025

  • Photo of this report zoom

    The water may have gone, but every time it rains this is what happens. The drain in the corner is completely full of soil and needs clearing.

    Posted anonymously at 13:26, Monday 3 February 2025
    Still open, via questionnaire

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. We can confirm that we have been made aware of this issue. A works order has been raised which you can follow on 561709 and add updates. The expected completion date for these works will be 5 2 2025

    Posted by North Northamptonshire Council at 07:17, Wednesday 5 February 2025

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by North Northamptonshire Council at 14:15, Tuesday 25 February 2025

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by North Northamptonshire Council at 10:51, Thursday 27 February 2025

  • Still not repaired and when it rains we don’t have access to our disabled toilet and unit building.

    Posted anonymously at 16:13, Monday 3 March 2025
    Still open, via questionnaire

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