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Surface breaking up & potholes

Reported via desktop in the Potholes / Highway Condition category by Daniel Pickard at 14:04, Thursday 5 September 2024

Sent to North Northamptonshire Council less than a minute later. ref: 6439861.

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One of our retail tenants has reported road surface defects in this area of Everest Lane but when reporting to NNC they were advised that the road was the responsibility of the town centre owners. Having checked the NNC definitive NNC Adopted Highways Plan, Everest Lane is adopted and maintained at public expense. I have attached pictures of the defects which are making it difficult for delivery cages to be moved from lorries to the store & also causing a trip hazard for delivery drivers.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are an emergency (such as flooding, highway obstructions fallen trees), please call 0300 126 3000, Monday to Friday (9.00 to 17.00). Outside these hours, please call 01604 651074.

    Posted by North Northamptonshire Council at 14:04, Thursday 5 September 2024

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by North Northamptonshire Council at 14:04, Thursday 5 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the NNC Highways Inspection Manual, the defect meets the requirement for a Priority 4 repair. We will schedule a repair to be completed within 26 weeks. Our current average response time for a Priority 4 repair is 136.8 days.

    Posted by North Northamptonshire Council at 15:21, Monday

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