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Flooding on pathway o/s no 38 & 40 Duck End

Reported via desktop in the Blocked/Damaged category by Mrs Suzanne M Grant at 12:15, Wed 14 August 2024

Sent to North Northamptonshire Council less than a minute later. ref: 6355015.

There appears to be a natural spring leakage on the pavement outside no 38 & 40 Duck End. Anglian Water have been out numerous times to inspect, but have confirmed after testing the water, that it is not their responsibility as natural water. Obviously, this will be a health and safety issue as we go into winter.

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Updates

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are an emergency (such as flooding, highway obstructions fallen trees), please call 0300 126 3000, Monday to Friday (9.00 to 17.00). Outside these hours, please call 01604 651074.

    Posted by North Northamptonshire Council at 12:15, Wed 14 August 2024

  • Thank you for reporting a fault. Officers will now investigate the concerns and this may take up to 5 working days. If you believe that your concerns are urgent then please phone us.

    State changed to: Investigating

    Posted by North Northamptonshire Council at 12:15, Wed 14 August 2024

  • Investigation: Completed (Defect Found), Defect Repair: Not Started - Thank you for your enquiry. A qualified Highways Inspector has assessed the location and we can confirm that in accordance with the NNC Highways Inspection Manual, the defect meets the requirement for a Priority 3 repair. We will schedule a repair to be completed within 28 days. Our current average response time for a Priority 3 repair is 26.7 days.

    Posted by North Northamptonshire Council at 18:32, Tue 20 August 2024

  • Investigation: Completed (Defect Found), Defect Repair: Scheduled

    State changed to: Action scheduled

    Posted by North Northamptonshire Council at 23:32, Sat 7 September 2024

  • Still open, via questionnaire, 12:31, Wed 11 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Ongoing

    State changed to: In progress

    Posted by North Northamptonshire Council at 11:23, Thu 12 September 2024

  • Investigation: Completed (Defect Found), Defect Repair: Work Completed

    State changed to: Fixed

    Posted by North Northamptonshire Council at 12:27, Thu 12 September 2024

  • Still open, via questionnaire, 13:03, Wed 9 October 2024

  • This issue has been fixed by Anglian Water

    State changed to: Fixed

    Posted by Suzanne Grant at 11:08, Tuesday

This report is now closed to updates from the public. You can make a new report in the same location.